Privacy Policy
Last updated November 11, 2026
This policy explains what information Cruzin' Express Car Wash (“Cruzin'”, “we”, “us”) collects when you visit cruzincarwash.com, join or manage a membership online, contact us, or get texts or emails from us, and what we do with it.
Information you give us
- Your name, phone number and email address, when you join a plan, sign in to manage your membership, or send us a message.
- Your license plate number, so your plan works at the wash.
- What you tell us through our contact form, by email or by text.
- Payment details when you join online. Payments are handled by our payment processor, Stripe, which keeps your card on file so your plan can renew each month. We don't store full card numbers.
Information collected automatically
When you use this site or our online checkout, your browser sends us and the services below standard information such as your IP address, your device and browser type, the pages you view, and the site that sent you here. Cookies and similar tools collect some of it.
Meta Pixel
We use the Meta Pixel from Meta, the company behind Facebook and Instagram, on this site and on our online checkout. It tells Meta when someone views our pages, starts a checkout or joins a plan. We use it to measure how our ads perform, and we may use it to show our ads to people who have visited. Meta may connect this to your Facebook or Instagram account and handles it under the Meta Privacy Policy.
You can change the ads you see in your Meta ad preferences, block or delete cookies in your browser settings, or opt out of interest-based ads from many companies at optout.aboutads.info.
Google Maps
The map on our site comes from Google Maps. Google may collect information about your device when it loads, under the Google Privacy Policy.
How we use it
- To run your membership: link it to your plate, charge your card each month, and handle changes and cancellation requests.
- To answer your questions and messages.
- To send messages about your account, such as receipts and payment problems.
- To send offers and news by text or email if you've agreed to get them. You can stop anytime.
- To measure and improve our website and our ads.
- To prevent fraud and misuse, and to meet legal and accounting requirements.
Who we share it with
We share information only as needed to run our business:
- Companies that work for us: Nautilus, which runs our online checkout, member sign-in, contact form, texts and emails; Stripe, which processes payments; and DRB, whose SiteWatch system runs our pay stations and keeps membership and visit records.
- Phone carriers, to deliver texts.
- Meta and Google, through the tools described above.
- Others when the law requires it, to protect our rights or the safety of our customers and staff, or as part of a sale or transfer of our business.
We don't sell your name, phone number or email address. We don't share your mobile number or your consent to receive texts with third parties or affiliates for their marketing. The companies that help us send texts or support customers get it only to do that work for us.
Texts from us
If you give us your mobile number and agree to get texts, we may text you about your membership, your visits and our offers. Our texts come from (225) 535-4999. How often we text varies. Message and data rates may apply. Reply STOP to stop our texts at any time, or HELP for help. You don't need to agree to texts to buy a wash or a plan. Carriers aren't liable for delayed or undelivered messages.
Your choices
- Texts: reply STOP to any of our texts.
- Marketing emails: use the unsubscribe link in the email.
- Ads: see the Meta Pixel section above.
- To see, correct or delete the information we hold about you, email info@cruzincarwash.com or call (225) 389-6358. We may keep some records, such as payment history, when the law or our accounting requires it.
How long we keep it
We keep your information while you're a member or customer, and afterwards for as long as we need it for our records, taxes, disputes and the law.
Security
We and the companies that work for us use reasonable safeguards to protect your information, but no system is perfectly secure.
Children
Our website and memberships are meant for adults. We don't knowingly collect information from children under 13. If you think a child has given us information, contact us and we'll delete it.
Other websites
Our site links to other websites, such as Facebook, Google Maps and our job application page on WebCorp. Their own privacy policies apply there.
Changes to this policy
We may update this policy. The date at the top of this page shows when it last changed.
Contact us
Cruzin' Express Car Wash
3950 Harding Blvd., Baton Rouge, LA 70807
(225) 389-6358
info@cruzincarwash.com